Available Now(27)
AI in the PIO's Office: Using It Well, Writing the Policy, Keeping Public Trust
5 lessons · 34 sections
A practical, self-paced course on using generative AI in a government communications office without losing the public's
Getting Found by AI: Making Your Content the Answer AI Reaches For
4 lessons · 24 sections
A practical, self-paced course on getting your agency found by AI. Work through it at your own pace and apply the method
Public Information 101: The Role, the Reality, and the First 90 Days
6 lessons · 32 sections
Nobody tells you what you're actually walking into. This course does. Whether you were hired for the role, voluntold, or
Communication Strategy for Government Communicators
6 lessons · 31 sections
Most communicators are so busy reacting that they never get around to strategy. This course changes that.A communication
Analytics and Measurement for Government Communicators
6 lessons · 31 sections
Strategic planning was the single biggest confidence gap in our 2026 member survey — and at the heart of that gap is mea
The New Media Landscape for Government Communicators
6 lessons · 31 sections
The media landscape your community relies on for information is not the one that existed five years ago. Local newspaper
The Legal Landscape: What Every US Government Communicator Needs to Know
6 lessons · 31 sections
You don't need a law degree. But you do need to know enough law to stay out of serious trouble — and to recognize the mo
When Someone in Your Org Is the Story: Internal Incidents and Misconduct Communications
6 lessons · 31 sections
This is the scenario nobody prepares you for. Not an external crisis — an internal one. A colleague arrested. An officer
Setting Up a PIO Office from Scratch
6 lessons · 31 sections
Someone has to go first. If you've been asked to build a communications function that doesn't really exist yet — whether
The Solo PIO: Systems, Survival, and Making Your Case
6 lessons · 31 sections
You are more common than you think. More than a third of government communicators work completely alone — handling every
Accessible Government Communications: ADA, Plain Language, and What the Law Now Requires
6 lessons · 31 sections
The 2024 Department of Justice rule on web accessibility has put state and local governments on a compliance deadline. F
Social Media Strategy for Government Communicators
6 lessons · 31 sections
Social media is not a strategy. It's a channel. This course is about understanding the difference — and building an appr
The Internal Game: Navigating Politics, Pressure, and Professional Resilience
6 lessons · 31 sections
Nobody warns you about the internal game. The politics. The pressure from leadership. The cognitive dissonance of commun
Working with Leadership and Elected Officials
6 lessons · 31 sections
Nobody prepares you for the politics. The leader who rewrites your carefully crafted statement ten minutes before it goe
Your Organization as a News Source
6 lessons · 35 sections
Evidence suggests more people are turning to government sources directly for local news, as traditional local media cont
Spontaneous Protests and Public Messaging
6 lessons · 31 sections
You can plan for a scheduled demonstration. You cannot plan for a crowd that forms in two hours in response to something
Building Community Trust After Controversy
6 lessons · 31 sections
Trust is easy to lose and hard to rebuild. After a significant controversy — whether it's an incident involving your org
Building a Subject Matter Expert Program
6 lessons · 31 sections
Facts and statistics can inform. People connect. The most effective government communicators know that putting the right
Crisis Communication: Planning, Response, and Recovery
6 lessons · 30 sections
Chaos is predictable — if you know what to look for. This course gives you the framework to see it coming, prepare befor
Community Engagement 101
5 lessons · 29 sections
Effective community engagement goes beyond one-way information sharing.This foundational course teaches you to plan and
Building a Strong Social Media Policy
8 lessons
Navigate the complex landscape of government social media with clear implementable policies. This course guides you thro
Interview Skills for the PIO
7 lessons · 37 sections
Media interviews can define your agency public image. This course teaches thorough preparation and message discipline. L
Crafting Great Media Releases
6 lessons · 28 sections
A well-crafted press release remains one of the most powerful tools in your communications arsenal. Learn to write relea
Media Relations Masterclass
7 lessons · 36 sections
Elevate your media relations expertise to handle the most challenging scenarios. This masterclass covers adversarial int
Handling Misinformation in the Moment
8 lessons
When misinformation spreads during a crisis every minute matters. This course provides decision frameworks for when and
Handling First Amendment Auditors, Influencers, and Citizen Journalists
9 lessons
Everyone is filming—but not everyone is reporting. First Amendment auditors, influencers, and citizen journalists can tu
AI-Generated Threats: Responding as a PIO
8 lessons
As AI technology advances PIOs face unprecedented challenges from AI-generated threats including deepfakes and synthetic