Available Now(27)
AI in the PIO's Office: Using It Well, Writing the Policy, Keeping Public Trust
A practical, self-paced course on using generative AI in a government communications office without losing the public's
Getting Found by AI: Making Your Content the Answer AI Reaches For
A practical, self-paced course on getting your agency found by AI. Work through it at your own pace and apply the method
Public Information 101: The Role, the Reality, and the First 90 Days
Nobody tells you what you're actually walking into. This course does. Whether you were hired for the role, voluntold, or
Communication Strategy for Government Communicators
Most communicators are so busy reacting that they never get around to strategy. This course changes that.A communication
Analytics and Measurement for Government Communicators
Strategic planning was the single biggest confidence gap in our 2026 member survey — and at the heart of that gap is mea
The New Media Landscape for Government Communicators
The media landscape your community relies on for information is not the one that existed five years ago. Local newspaper
The Legal Landscape: What Every US Government Communicator Needs to Know
You don't need a law degree. But you do need to know enough law to stay out of serious trouble — and to recognize the mo
When Someone in Your Org Is the Story: Internal Incidents and Misconduct Communications
This is the scenario nobody prepares you for. Not an external crisis — an internal one. A colleague arrested. An officer
Setting Up a PIO Office from Scratch
Someone has to go first. If you've been asked to build a communications function that doesn't really exist yet — whether
The Solo PIO: Systems, Survival, and Making Your Case
You are more common than you think. More than a third of government communicators work completely alone — handling every
Accessible Government Communications: ADA, Plain Language, and What the Law Now Requires
The 2024 Department of Justice rule on web accessibility has put state and local governments on a compliance deadline. F
Working with Leadership and Elected Officials
Nobody prepares you for the politics. The leader who rewrites your carefully crafted statement ten minutes before it goe
Social Media Strategy for Government Communicators
Social media is not a strategy. It's a channel. This course is about understanding the difference — and building an appr
The Internal Game: Navigating Politics, Pressure, and Professional Resilience
Nobody warns you about the internal game. The politics. The pressure from leadership. The cognitive dissonance of commun
Your Organization as a News Source
Evidence suggests more people are turning to government sources directly for local news, as traditional local media cont
Building Community Trust After Controversy
Trust is easy to lose and hard to rebuild. After a significant controversy — whether it's an incident involving your org
Building a Subject Matter Expert Program
Facts and statistics can inform. People connect. The most effective government communicators know that putting the right
Spontaneous Protests and Public Messaging
You can plan for a scheduled demonstration. You cannot plan for a crowd that forms in two hours in response to something
Crisis Communication: Planning, Response, and Recovery
Chaos is predictable — if you know what to look for. This course gives you the framework to see it coming, prepare befor
Community Engagement 101
Effective community engagement goes beyond one-way information sharing.This foundational course teaches you to plan and
Building a Strong Social Media Policy
Navigate the complex landscape of government social media with clear implementable policies. This course guides you thro
Interview Skills for the PIO
Media interviews can define your agency public image. This course teaches thorough preparation and message discipline. L
Crafting Great Media Releases
A well-crafted press release remains one of the most powerful tools in your communications arsenal. Learn to write relea
Media Relations Masterclass
Elevate your media relations expertise to handle the most challenging scenarios. This masterclass covers adversarial int
Handling Misinformation in the Moment
When misinformation spreads during a crisis every minute matters. This course provides decision frameworks for when and
Handling First Amendment Auditors, Influencers, and Citizen Journalists
Everyone is filming—but not everyone is reporting. First Amendment auditors, influencers, and citizen journalists can tu
AI-Generated Threats: Responding as a PIO
As AI technology advances PIOs face unprecedented challenges from AI-generated threats including deepfakes and synthetic