The Internal Game: Navigating Politics, Pressure, and Professional Resilience
About this course
Nobody warns you about the internal game. The politics. The pressure from leadership. The cognitive dissonance of communicating things you don't fully believe in. The toll that relentless scrutiny takes on your mental health.
This is the course that addresses the reality of the job nobody talks about — drawing on the most personal and honest chapters of Christine Townsend's book The Frontline Communicator. It's about protecting yourself, navigating the difficult dynamics of your organization, and building the resilience to sustain a long career in a demanding role.
Read a sample from this course
What Is Groupthink?
Groupthink is the practice of making decisions as a group in a way that discourages creativity or individual responsibility. It's underpinned by a very human fear: the fear of speaking out against something that may be a bad idea, of looking stupid, or of being seen to go against the group.
Irving Janis, a research psychologist at Yale, identified groupthink as one of the primary causes of systematic errors in group decision-making. His work emerged from studying major government and organizational failures — moments when intelligent, experienced people collectively made disastrous decisions because the social dynamics of the group overrode individual judgment.
If you've ever been in a meeting where you knew something was wrong but said nothing, you've experienced the pull of groupthink.
What you'll learn
Course Curriculum
Full access upon enrollment- 1.What Is Groupthink?
- 2.Why Communicators Are on the Frontline of Groupthink
- 3.The Conditions That Enable Groupthink
- 4.How to Counter Groupthink
- 5.External Feedback as the Antidote
Course details
- Self-paced
- Certificate of completion
- Lifetime access
- 6 lessons · 31 sections