TL;DR: December is the rare moment when leadership and residents actually pay attention to what your communications team delivered all year. Most teams miss this opportunity because they are overwhelmed by year-end requests or trapped producing a 40-page report nobody reads. A tight, one-page year-in-review built on four blocks — what changed, numbers you can defend, what you fixed, and next year's problem — takes minimal time if you start a running folder in November. Tailoring one version for leadership and another for residents turns routine reporting into the most cost-effective trust-building asset you produce all year.
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